FAQs

Once you have found an item that you would like to purchase, simply click on the button that says, “Add to Bag.” To check out, click on the shopping bag at the top of the screen, this will take you to a shopping bag confirmation page. On this page, click the button that says, “Checkout.” From there all you need to do is fill out your shipping, billing and payment information and then click “Place Order”. If you have any questions please contact [email protected].

Unfortunately this is not available at this time.

Once the order is placed Shoppable will email you a summary of your order. Then Shoppable sends it to the retailer. You will receive an order confirmation email followed by an email with the tracking information directly from the retailer you purchased from.

Each retailer will send you an order confirmation email followed by an email with the tracking information. The system usually takes around 48 hours to generate the tracking code for you. If you have any questions about the code, please contact the retailer directly and reference the order number in the confirmation email.

If you want to edit an order after it is placed, please wait until the order is processed and you have received the order confirmation from the retailer. Then contact the respective retailers from your Order Confirmation email as soon as you receive it.

Because Shoppable does not fulfill your order, you must contact each retailer your purchase was directed to. Wait until the order is processed and then contact the respective retailers from your Order Confirmation email. Your confirmation email will include order numbers and the retailer’s customer service contact details.